Showing posts with label ebooks. Show all posts
Showing posts with label ebooks. Show all posts

Friday, 14 February 2020

The Framework Five - Information Literacy regarding ebooks

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From the post and the other readings, I've realised how much information literacy is a part of my life. Knowing the people behind Framework Five and who are likely to be creating the posts and tasks, where those people have come from and where they are now, I know how much authority lies behind it all. Looking at the CILIP definition of information literacy and seeing familiar names such as Emman Coonan and Jane Secker listed as authors, I know how much passion and experience has gone into it. Reading the article about firefighters has made me acknowledge how much of an information literate at heart I am, recognising myself in the author's definition. I rely on people to provide me with information rather than in print or electronically; I go to my brother for technological expertise and advice; I go to my Dad for help with fixing things; I go to my friend Chris for Doctor Who trivia. I suppose that is the simplest form of information literacy, knowing the knowledge and experience of others!

"It allows us to account for the actions and influences of others as information sources and to recognize the importance of accessing information from non-textual sources which give access to embodied or cultural sites of knowledge." p. 84, Lloyd (2005).

The most everyday form of information literacy is when other people ask you to help them, when they ask you questions about something. From what people tell me I'm the most knowledgeable about, I should write about ebooks for this task; I guess you could call me fluent in ebooks. It's not a natural language to learn and frustrating at times in its inconsistency, but it's a language I became fluent in out of necessity. I have written about ebooks before, many times: for academic purposes, for published articles and for work, and so I will again. If you're interested in reading those articles, they're on my LinkedIn page; five years old, the platforms have changed and some of the names, but the articles are unfortunately still very relevant.

The very wise Lao Tzu, my mantra for life
I think very critically about ebooks, so when I'm about to make a purchase, I take many things into consideration. I know ebooks are usually complementary to the printed book, unless a distance learner has requested the book and can't get hold of the physical book. It's about finding the balance between print and electronic books, having enough to cover the class or to serve the purpose, such as reading a chapter instead of the entire text. Several factors play a part in defining ebook fluency. My ebook information literacy is informed by years of experience, across multiple libraries, developing a rounded view of ebooks from the supplier, buyer and user perspectives.

You need to take into account the subject of the book and the publisher, as it increases efficiency in the task; I know which possible platform to go to first. I search by shortened title and author in case of changes according to edition. When I find what I'm looking for, I then have to understand the terminology of the ebook model and preferred format as they differ between suppliers, hence the inconsistency. Then I need to know who to send what to so it goes up on the catalogue for everyone to find.

Buying ebooks isn't the only part of this task. I both learned and shared my knowledge via the excellent community of librarians, imparting that knowledge to my team and other colleagues and presented it to peers: you can find the presentation, where the images in this post come from, on Slideshare. In the beginning, it was the legend Sarah Stamford who set me on the right path and then the amazing Jayne Kelly helped me continue my knowledge, encouraging and supporting me in maintaining and developing my fluency.

The ebook landscape is an inundated one
At first, at least for me, it was just one ebook supplier and then the task developed as new suppliers, platforms and models were brought in. It forced my fluency to adapt as it made the task longer and more complicated, so my information literacy had to develop, as well the need to advise others. I helped users to find, navigate and use ebooks yes, but I also wrote a series of posts to inform others about the state of the ebook industry and my experience as a librarian, along with the views of others. I ran sessions to teach others how to order ebooks and some of the FAQs and issues around them. Disappointingly, it turned into more of a checklist to follow, so I was keen to stress that this is the way I've done it, but find the way that works for you. That is true information literacy, being influenced by others, while also becoming literate enough to make it your own, not only finding, assessing and managing information, but also communicating it and becoming influential yourself.

The ebook landscape is a (hopefully) constantly developing area and the need to keep track of the changes is essential, most recently in terms of accessibility and DRM-free ebooks. It is necessary to anticipate the needs of others and where it will go in the future. My information literacy will have to evolve along with it. So once you have achieved fluency in a certain subject, skill or task, it doesn't mean it will always be that way. Complacency is the enemy to information literacy.


Reference
Lloyd, A. (2005) “Information Literacy: Different Contexts, Different Concepts, Different Truths?” Journal of Librarianship and Information Science, 37(2): pp. 82–88. Available at: https://doi.org/10.1177/0961000605055355. (Accessed: 13 February 2020).

Wednesday, 2 March 2016

Ebooks: my past, present and future

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This is a chronicle of how I came to make my first presentation outside work and what happened when I did. It was for JIBS, now called SERIF, at their event on the 26th of February all about the future of ebooks.

First, the day; I'll start with the most interesting part and you can choose to read on if you're interested in my history with ebooks. You may have read my articles in CILIP Update already, but I've included them here in case. I'm not a comfortable speaker at the best of times, my brain goes too fast for my mouth and I'm much more articulate writing, but I do teaching sessions as part of my job, so it wasn't new to me and my presentation went as well as could be. I had my power dress on, the one I always wear if I can when teaching; it makes me feel confident. I don't like London and taking public transport, though I love trains, but everything went swimmingly, couldn't have gone better, that goes for everything all day. The venue was the UCL's Student Venue and it's a great place, with a swimming pool, bar and a library that's like no library I've ever been to with music and a table football table. I had a bad cold, one that had been lingering for weeks and I was worried my voice wasn't going to last the day, living off Airwaves so I could breathe and Strepsils so I could swallow without pain and to save my voice. I needn't have worried, though I was quite croaky on the way home, debriefing with Jayne, the ebooks administrator who came with me and who runs ebooks@cambridge.


There were talks from two publishers and two information professionals providing etextbooks and then there was me. I had severe imposter syndrome as Nic, the first publisher, has been working with ebooks for a long time and showed us the history of ebooks; Liz, the second publisher, really got down into the specifics of ebooks and how to create them; the two information professionals talked about how they're delivering etextbooks, Tif in a very assertive way working with the publishers and Catherine from the project perspective. Much of what I was going to say was covered by Tif and Catherine, but I told myself that I was coming from a different point of view and was going to say it in a different way, even if Catherine did use the same image as me on one of her slides (for the future, great minds think alike!) and Tif the same quote as the title of my dissertation. But as someone said to me, it's good to reiterate these things as it drives the point home and I certainly felt part of something at the end of the day; it's good to know everyone feels the same way about ebooks, it's comforting.

All the speakers were brilliant either in their content or delivery or both. You can see all the presentations on the JIBS website. Yes, I had the final slot of the day, but it was inspired as my presentation seemed to be a summary of all that had gone on before. My presentation is up on Slideshare, so you may want to look at it before you read on.

When I was asked to talk about the future of ebooks, I immediately thought about the past, I'm contrary like that. So I used history as my hook, my theme. It was basically a case study of our experiences, here at the Judge, but also as a university. The core ideas running through my presentation were: it's about choice, not forcing people to use ebooks but giving them the opportunity to use them as personally, I don't use ebooks but when forced to I have done as that was the only option available and I resented the fact I didn't have the choice as I'm a book lover, the feel of them, the scent of them, new books and old, and the look of them, but I know how useful they are to our students and value the importance of them in academia; that we're stuck in the present while also being in all time periods at once with ebooks: no ebooks, basic ebooks and ebooks tied to print; the unrealised potential of ebooks, this TED video from 2011 being a case in point. It's 5 years old now! I also had a little moan about things from us librarians' perspectives, from the publisher Pearson, the blame culture which persists us blaming publishers and publishers blaming us which doesn't get us anywhere and how we need to work together with publishers, between us and with faculty especially with reading lists, but overall about the lack of consistency.


So to my talk. It went by in a blur, but the moments leading up to it seemed to go on forever. My heart was pounding, my hands were sweaty and I couldn't remember what I was going to say. I suffer from anxiety, but I won't go into details as I've written about it in the past, on this blog too. Being the last person to speak on the day didn't help matters. For this reason, I had written prompt cards, but I didn't need them in the end. As soon as I saw my first slide, I was alright and all the symptoms faded into the background. Everyone laughed in the right places and got all the jokes, even the in-jokes I thought they wouldn't. There were nods of familiarity, they reacted to my questions and pauses for thought and even the slightly controversial bit I put in, deliberately in case no one was engaged, went over well. Some people even agreed with me that ebooks should cost more than print; Elizabeth, the JIBS chair, asked that exact question at the end to gauge opinion. My reasoning is that ebooks have more functions than print, and what I wanted to say, but didn't have time to, but someone helpfully commented afterwards, that some ebooks are the equivalent of more than one printed book, allowing more than one person to use them at a time so should be priced accordingly. So thank you, that man!

By far the most popular slide, as it was tweeted the most, was this one:

Jurassic ebooks
However the blue screen of death slide also got a good reaction, as well as the dark ages slide which was all black until the light bulbs appeared. I've made a Storify of my presentation, collating all the tweets about it.

There was a tea break straight after my talk and I had lot of people coming up to me, yes chatting to me and asking questions, but also to think at me. What I wanted to do and succeeded in doing beyond all my wildest expectations was to inspire and provoke thought, and judging by the stream of consciousness I provoked in quite a few people who wouldn't let me get in a word in edgeways even though they were talking to me, I definitely achieved that.


I wasn't nervous about the panel discussion at the end, mainly because there were other people with me who I could pass on to, and I did once as I didn't have anything to add to what had been said, agreed with the previous person and passed the microphone on! What surprised me, though it may have been just because I had done my talk just before, was that when answering the audience's questions, the other speakers referred back to what I said in my presentation, more than once. It was very gratifying and more than a little bit flattering. My imposter syndrome disappeared for good after that! The event ended and I was one of the last to leave because people still wanted to talk to me. I also got invited to do a presentation on ebooks for a CILIP event in Brighton, though I'm not sure anything will come of it, but it was nice to be asked. When I said I would have to think up another theme, she said there's no need, just do the exact same presentation! Like all events and conferences, it was a great networking opportunity.

Anyway, enough ego-boosting. Here is how I came to be mixed up in the crazy world of ebooks. I have been at my current job as an Information and Library Assistant at Cambridge Judge Business School, part of the University of Cambridge, for seven years now. In my first year, I was given the task by my manager of investigating an ebook platform: Dawsonera. I purchased a core collection of ebooks and have been administering them ever since. I quickly realised how important ebooks were for our students, allowing them access to the text when all the printed books were unavailable, but particularly for our distance learners. So when I did my library degree, it was only natural to write my dissertation on ebooks, which is now on academia.edu for you to read. I used a Stephen Fry quote as my title: "Books are no more threatened by Kindle, than stairs by elevators." Instead of concentrating on the user, I analysed the key people who ensure ebooks are used in the first place: suppliers, us librarians and faculty.

Rather than let all my research go to waste, I was urged to get it published. So I contacted CILIP Update and they were happy to publish it. The first one was made into a blog post, but I include all of the articles here. I want to thank Rachel Middleton, the editor of CILIP Update, who has allowed me to publish them freely on my blog and my LinkedIn page and commissioned the articles in the first place. Upon hearing my topic, she said it was too much for one article so we decided on a series of what became the four articles:








I have had a lot of good feedback about my articles as I tried to make them both entertaining and informative. Some of the comments I've had via email have mainly been about the quality of my writing, being an English graduate, a creative writer and an avid reader, I should hope so! "thank you for your succinct and well thought-out article...very readable and well-reasoned." There were some people who loved my geeky references: "it's a rare and treasured article in Update that has me laugh the smug laugh of the geek who got the reference." "The puns! The references! Your knowledge of and engagement with ebooks... this [article] proved to be a wonderful surprise with its humour and confidence." I believe in the power of the analogy as a good theme makes what you're saying more memorable and therefore it will sink in more. Twitter has been a great place for feedback too: "just read this article - lot of fun! (as well as informative). The force of ebooks has truly awoken." My favourite comment has to be this: "It was an invigorating read, and has made me want to learn more on the subject. Mission achieved." Off the back of those articles, I was asked to speak at the event. I didn't want to replicate the articles and simply present them, so I came up with a new theme. So that's you all up to date. A last word on ebooks, from Douglas Adams who arguably created the most famous ebook, albeit fictional:


I always think of this quote when dealing with a problem with ebooks as I believe ebooks were adopted too early; the technology wasn't ready yet, the suppliers weren't ready and we weren't ready to receive them. Now, what do you think?

Monday, 17 March 2014

How to and how not to do your librarianship degree

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I have recently finished my MSc in librarianship, distance learning from Aberystwyth while working full-time. I tried to do it as quickly as possible, completing it in just more than two years. I did it the hard way, I always do things the hard way. I wouldn't recommend it as it damn near caused a nervous breakdown!

It occurred to me that I have a few other bits of advice to impart, some serious and some not so serious. For those of you contemplating doing a librarianship degree, distance learning whether from Aberystwyth or otherwise, this blog post may prove useful. For those of you currently doing your degree, I have broken it down into general MSc advice, as well as specific dissertation advice. And for those of you who have like me finished, you may chuckle in recognition. For everyone else, there's some pretty pictures of Aberystwyth.

My dissertation was on ebooks, looking at the attitudes of publishers, suppliers, faculty and librarians (the main influencers of the success of ebooks in academic libraries) rather than users; the University of Cambridge became a sort of case study. For those of you interested, here is my dissertation. It got a decent enough grade, but maybe reached too far and tried to encompass too much:
https://www.academia.edu/6393946/_Books_are_no_more_threatened_by_Kindle_than_stairs_by_elevators._The_impact_of_ebooks_on_printed_book_collections_in_University_of_Cambridge_libraries_Attitudes_of_librarians_faculty_and_suppliers

The statue on the hill

How not to do your MSc in librarianship

Here are my recommendations on what to do and what not to do while studying for your MSc/MA in librarianship. I did mine at Aberystwyth distance learning while working full-time. But I believe the lessons I learned are attributable to at least all distance learning courses, let alone beyond. These are hard-earned lessons through bitter experience.

DO NOT:

...spend time off. Work steadily and regularly.

...forget the people you met at study school. Regardless of how quickly they or you get through the course, they will be your benchmark, virtual friends and the people who understand what you are going through the most. If you don't meet these people at study school, or go to study school, find them in your local librarian community who have done/are doing the course. Cambridge is great for that. I won't list those that helped me, but they know who they are. I occasionally met up with another Cambridge librarian to talk about where we were at, rant about annoyances and generally catch up. Just knowing someone else is going through the same things as you is comforting and encouraging. It also helps with the distance side, not having lessons or lectures, no socialising with classmates and not having someone to talk to on a daily basis.

Me with the friends I made at the first study school
...on that note, avoid contacting the course leaders if you have any questions, no matter how small, via email or on the forums. Do use the forums and keep in touch virtually (social media is particularly useful. Facebook or Twitter via the #aberils hashtag) with classmates and other librarians, they are your most useful resource, not the electronic articles, textbooks and course packs.

...be scared of the blank page. It is a genuine phobia by the way: vacansopapurosophobia. Write something, anything. Once you start, you'll find it gets easier and better the more you write. You can always edit afterwards. There is no such thing as the perfect assignment, the perfect essay.


...stay at Pantycelyn, if you go to Aber. You will not get any sleep. The food is worse. The sleeping quarters are atrocious. The ablution facilities are bad bordering on dangerous. Trefloyne was the best place I stayed. But I also booked a lovely little hotel on the seafront for the last study school. However you'll need a car or try and catch the bus as the route to the library studies campus is up a steep hill.

...try to do it in 2 years unless you don't plan on having a life, enjoy hard work and have unshakeable determination.

...take on too much such as trying to solve long-standing mental problems, learning to drive and passing your test (5th time), while also trying to have a family life, going on holidays and holding down a full-time job.

...expect too much of yourself. You will run yourself ragged with the combined stress of family, work and study.

Castle hill
...make a mountain out of a molehill. Tackle the molehills, not the mountain.


DO:

...choose the right course for you. I don't know about Robert Gordon in Scotland, but with Northumbria you have to do it in 2 years and Aber you can do it in 2-5 years, which allows for much more flexibility. There are also part-time and full-time courses, of course.

...set yourself deadlines. Yes, there are marking deadlines, but they are almost impossible to stick to, particularly if you're a perfectionist like me. The only one that matters is the dissertation deadline, otherwise with all the hoops it has to jump through, you have to wait months for your mark to come back. You will set off with the best of intentions, especially after the study schools: to be the best you can be. But I can guarantee by the end of it, you will be saying "that will do."

Babe "That'll do, pig"
...heed the universe. If you keep coming up against barriers, frequently get writer's block or everything seems against you, the universe is trying to tell you something. Put it this way, if traffic lights keep changing to red just before you get to them, the universe is telling you to SLOW DOWN.

...expect to put on weight. I haven't ever weighed so much without medical intervention. This will happen specifically when you are writing the dissertation. It's from comfort eating, convenience foods and lack of sleep/stress.

...have a good work-life-studies balance. Get into a routine if possible. If you can't, do little and often. It's about regular work. Go with the flow. Whatever works.

Aberystwyth sunset
...remember life will always get in the way. Distance learning is tough as it encroaches on all areas of your life at all times, if you let it. It's not like a job which you can usually leave at your workplace; it comes home with you.

...realise procrastination is the enemy. Self-motivation is key and the hardest part about distance-learning especially. You will find any excuse not to work. There will always be one more chapter to read, one more episode to watch, one more chore to do. Do not give in.

The bluebell walk trip during the April study school
...take advantage of the opportunities offered at study school, such as the National Library visit and the bluebell wood walk in Aberystwyth.

...use Dropbox. It's invaluable. You can work wherever you are. All you need is an internet connection. You will always have an up-to-date version of your work. It will allow you to take advantage of any moment you have, any inspiration and any motivation. That said, make sure you keep a back-up as well.

Backup from Veronica Mars
 ...use Zotero. You can keep all your references and bibliography in one place. You can create folders to separate them according to each assignment or module. One click is all it takes in your internet browser (Firefox and Chrome at least) to save something. There is also a Word add-in so you can instantly add citations to your assignment and create a bibliography, using your chosen citation style. I always used APA. You will never lose a reference and you will never have to manually create a bibliography again.

...have good, supportive people around you, be they workmates, friends or family. They will act as cheerleaders, there to crack the whip and preferably to do the cooking, cleaning, washing etc. I didn't until my dissertation as me and my brother who I live with share all the chores, but you might be luckier. It means if you're on a roll, you can stay on a roll. Even in the depths of my dissertation I had to take time out to cook, clean and grocery shop as it was my turn.

...allow for downtime. Do something away from work, family and studies. I took refuge in books (paradoxically studying will reignite your love of reading, at least reading literature) and TV, as well as the aforementioned learning to drive and trying to solve my mental problems. For me it was particularly Glee, Once Upon a Time and How I Met Your Mother for the TV programmes, Anne of Green Gables, Jasper Fforde and Cornelia Funke for the books. Without downtime, you'll go mad. A special mention to Gilmore Girls who saved me after I finished.

The balloon I purloined from the 25th anniversary dinner
...have fun with it! Do things your own way. Do the modules that interest you as well as the ones that will further your career.

...lastly and simply, get enough sleep!

How not to do your dissertation

Here are my recommendations on what to do and what not to do while writing your dissertation for the librarianship MSc/MA.

DO NOT:

...do every kind of research under the sun: interviews, surveys, the literature review, statistical analysis. It takes a long time to create, arrange, do, analyse and write up everything.

Beautiful Aberystwyth
...try to finish it under a strict deadline. More so than any other of your assignments, you will find dissertation time frames are unreliable, intangible and ephemeral.

...take a week off to try and write the bulk of the dissertation, in a heat wave, in England, in the summer. As you know, that almost never happens. So your dedication to your work will flutter away into the sunshine.

...ignore a wrist problem. All that writing, typing and mouse work will have their toll on your poor old wrist. It will only get worse, so let it have a break. If you must continue, get appropriate wrist support.

From the funicular railway
...accidentally ignore your supervisor's advice, creating a hybrid structure of the social science and thematic model. They are there to advise you. They know what the markers are looking for, so you must do as they say, or argue your point with them and in your dissertation.

...get sick at the wrong time, just as you are on the final stint of your dissertation. Not only is it extremely inconvenient, it saps your strength, energy and motivation.

...falter at the last hurdle, thinking "yes! It's almost over". It ain't over until it's over.


...write down all the things you want to do afterwards, so you will have a list when you've finished. It only adds pressure and makes things harder, looking at all the much more fun and entertaining and useful things you could be doing. Your librarianship MA/MSc is useful and sometimes fun too.

DO:

...think about your dissertation right from the very beginning of your course. You can be gathering research as you go, thinking about the topic and how you will go about it. And yes, you do need to have at least a shortlist of topics before the dissertation study school and ideas about the research methods you could use.

...get as few people involved in your dissertation as possible, only who you need. It just adds unnecessary pressure.

...print off and proofread your dissertation in paper format. My dissertation went through 3 people before I printed it off. By reading it in print rather than on screen, I found a few typos, incidences of repetition and mistakes and then my proofreaders found far more. One of the markers still found a minor mistake, despite it having gone through 7 people other than me!

Camera obscura image of Aberystwyth
...ask someone who is not a librarian and knows nothing about your subject to do the proofreading. My parents were brilliant at finding grammar and punctuation errors, parts that needed more explaining and consistency mistakes.

...choose a topic you're interested in, know something about already and won't send you doolally after months of work. You want to be sane by the end!

...plan something for when you finish, don't just go on holiday. You will go from being really ridiculously active to nothing otherwise. There will be a crash, I guarantee it, so if you have a project to do, TV series to watch or anything really, it will mitigate the effects.

So that's my advice. Do with it what you will. If you want more advice, the excellent Library Wanderer has written more articulately on the same subject. N.B We both came up with the Babe reference separately. Good luck!

Thursday, 6 June 2013

Penumbra visit - Selwyn College

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"Quit ye like men"
Beginning this blog post about my penumbra visit to Selwyn College Library, I thought, what does penumbra actually mean? It means "partial shadow, between regions of complete shadow and complete illumination." I thought this was very apt, not only on a personal level, or a physical level (the weather), but the whole point behind the penumbra scheme is to shadow other librarians in their work and gain inspiration, illumination, from it. Anyway, I was told by my deputy librarian that the Greek words above Selwyn college's main gate translate as “quit ye like men”. The full meaning is actually "Stand fast in the faith, quit ye like men." I took this to mean take courage or don't be nervous. But it could also have meant acquit yourself well. If I was nervous, all fears went away at the sight of this:


Selwyn College
Selwyn College may not be as old as the majority of the Cambridge colleges, but it's still stunning and I love the Victorian era and everything from it: buildings and literature especially. History lesson: Selwyn College was founded in 1882. It looks imposing, especially with the chapel, but the courtyard is wide and open. There are also gardens next to the chapel, but I didn't have time to look around those.

This is because I was kept very busy. Sarah Stamford, the head librarian, met me in the friendly Porter's Lodge and then gave me a brief tour of the grounds, including the beautiful chapel. It was a welcome change to not have the crucifixion above the chapel altar. Instead there is a much more uplifting scene of the ascension. I always consider it a privilege to be able to visit the Cambridge colleges and I try to take advantage of every opportunity to do so. The penumbra placements are perfect, not just to visit different colleges and departments, but to see how different libraries work. There is always something to learn, take away and get inspired by. The sunshine, beautiful court and feel-good chapel set the tone for my visit. Everyone I met was welcoming, from the library assistants to the porters, the lunch staff to the people I met in the hall.

Onto the library part, which obviously was the point of the visit! Before I even went, I liaised with Sarah Stamford, the head librarian, about what I would like covered during the visit. A structure is then set out so you know, roughly, what will happen in what order. This is especially important for Selwyn, so the right members of staff will be there as some are part-time. It will turn out to be more of a guideline as things can easily overrun. I chose Selwyn College Library over the other libraries on offer for penumbra placements because, if I ever leave the Judge Business School, it would be for a college library. I would like to work with older books, as well as modern books and ebooks like I do now. I wanted to learn how to repair books from an expert: the excellent Katie Turner. I also wanted to pick Sarah Stamford's brains about ebooks; I'm doing my Library MSc from Aberystwyth and my dissertation is on ebooks, specifically the impact they are having on printed books in academic libraries.


Selwyn College floorplan (Prezi)
Sarah took me for a tour around the library and I got my first glimpse of rare books. Although the Judge is a very modern library and I work with databases, social media and ebooks amongst many things, I'm traditional at heart. I love the feel and smell of books. I've only been to a few colleges and even fewer libraries, so I can't compare Selwyn to other college libraries, but I can say that the atmosphere was wonderful. Everyone studying there respected each other and the space. There was an almost palpable sense of quiet, broken only by the turning of pages, footsteps and the now omnipresent sound of computers. However the computers were segregated in their own sections. One of the reasons why I would like to work in a college library is for the community aspect, which I do get at the Judge but to a lesser extent. Selwyn has a student-run DVD collection and a general fiction collection named after Gus, the Master's cat. These are for people who need to relax and take their mind off things; we have a DVD collection in our library for the same reason. Selwyn's library also has a jigsaw puzzle. The holistic side to the library profession has always fascinated me and Selwyn gets it just right.

Then it was back to the office and a long chat with Sarah. I can't tell you everything we talked about, but it was very wide-ranging covering library management, reclassification (going from their own system to Dewey), the history of the library, user surveys... Sarah Stamford is the font of all library knowledge! Go on one of the penumbra placements and you have the opportunity to learn from libraries and librarians all over Cambridge. Don't be afraid to ask questions, no matter how silly or obvious they seem. To get the most out of a penumbra placement, you need to go with an open and curious mind. Giving Sarah's voice a break, Michael Wilson, the assistant librarian, took me to see the rare books and archives. For a person who has only seen old books in glass cases before, this was a real treat for me. We talked about the rare books project and the difficulties in finding the books; surely it's every librarian's nightmare not to know where books are in your own library! However I spent most of the time marvelling over the books, holding one from the Tudor period, seeing a poor vellum book possibly beyond all hope as rigor mortis has set in. I stopped short of smelling the books, but I stared in wonder at ages-old book graffiti and my favourite was Bewick's History of British Birds, which featured in one of my favourite novels, Jane Eyre.


Bewick's History of British Birds
Needless to say we were late for lunch. It was a far cry from relaxing with my packed lunch overlooking the Fitzwilliam Museum. It was another ambition fulfilled eating in one of the Cambridge College halls, even if it did give me a flashback to my old school canteen. It was now my turn to be questioned, talking about the library I work at with Michael. After lunch it was onto book repairs with Katie. It is all to easy to replace a damaged book, but I feel we should never give up until the pages are all falling out, the spine is cracked and no amount of glue can fix it. Katie made it look so easy and even asked if I wanted a go, but I didn't as I didn't want to look bad, even if the books she was demonstrating with were not going back on the shelves. I learned a lot in a short space of time and plan to revive some of our own books.

Finally I had a long chat with Sarah about ebooks, in terms of acquisitions and collection development, reading lists and faculty engagement, the balance between print and electronic, the differences between college and subject libraries, the future of libraries; it turned quite philosophical. I madly made notes and got advice and inspiration for my dissertation.

My head was spinning by the end of the visit, full of information, ideas and insight. The time flew by and I wholeheartedly enjoyed every moment of it. Sorry, no hyperbole intended. I urge everyone to take full advantage of the penumbra and visit one of the penumbra libraries. Or even offer a placement of their own!

Friday, 25 November 2011

eBooks - Absolutely Fabulous?

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In looking at my notes about the CILIP eBooks executive briefing last week, #ebooks11 on Twitter with some awesome tweeters, I figured, instead of going through them and rewriting them, I may as well do a blog post!

The CILIP Executive Briefing on eBooks was basically a conference for librarians interested in eBooks, whether they already provide eBooks or not. The speakers' presentations were a mixture of case studies and current awareness, but all looked to the future and all highlighted the issues we still face when it comes to eBooks.

Surprisingly muscular Newton statue at the British Library on the way to CILIP
Those of you who haven't been to CILIP London, the mothership for librarians in the UK, before will be in the same boat as I was. Those who have, many a time, will read this and (hopefully) roll your eyes affectionately. I don't often go to London, despite living in Cambridge and therefore a maximum of an hour's train journey away. I don't like London, I suffer from a kind of culture shock every time I visit. So I was very grateful when I happened upon Jayne Kelly, @ebooksatcam on the train. We had both got to the station early, both decided to get the earlier train and both decided to sit in the same carriage. We also both wanted to walk from King's Cross to CILIP, thereby avoiding the tube. I decided this was fate. However having a familiar face at a conference is both a help and a hindrance; it gives you courage, but you do tend to stick together at the same time.

The day was seamlessly organised, with breaks just when you need them and a fabulous lunch. But enough about that, I'll get onto the important stuff now. eBooks are absolutely fabulous and absolutely frustrating in equal measure. Like Patsy from Absolutely Fabulous in fact. No, before I lose you, let me explain. eBooks seem brilliant at first, charming you with their flashy facade, modern ways and easy access; Patsy was for all intents and purposes, a bit of a floozy. However when you get to know them better, you realise how difficult they can be, how you can't actually take them everywhere you want to and how they aren't for everyone; Absolutely Fabulous loved putting Edina and Patsy in fish-out-of-water situations. How when it comes down to it, you would prefer a traditional Saffy, a printed book, after all. I don't know why I used that allegory, except for the fact I unintentionally wrote absolutely fabulous and decided to go with it.

The Ab Fab family
I didn't know what to expect at an executive briefing, but there was something for everyone: public, FE and HE libraries. Kate Price from the University of Surrey opened the conference with a brief introduction, introduced all the speakers and also did a stirling on the organisational side too. Her presentation was a general overview about the state of play, which I needn't go into here. Kate highlighted a few useful survey websites, student feedback surveys that help us to gauge the response to how well we are doing with our services: National Student Survey (NSS), Key Information Sets (KIS) and Student Barometer. Kate also mentioned device complexity, a common refrain throughout the day, culminating with James Clay's excellent presentation about mobile devices and eBooks.

Emma Walton, who showed no trace of being a last-minute replacement, then presented us with a case study from the University of Sussex library. Emma went through their eBook project right from inception to future plans.They use the scary PDA system: Patron Driven Acquisition *shudder* That would never work in our library; our budget would disappear in a week!

After each block of speakers, there was time for a Q&A session and then refreshments. James Clay from Gloucestershire College opened after the break with his aforementioned presentation about eBooks and mobile devices. His presentation consisted of him speaking and a Powerpoint with only pretty pictures. Very brave. It meant James stood out from the other speakers as it was more vibrant and entertaining, with good use of humour which always goes down well. James simply explained the issues with a plethora of examples of mobile devices, getting us to say how many we had with us at the time with the age-old stand up-sit down method. The record is 73! James stated that eBooks are not a replacement for printed books; it's about giving our patrons the choice. The part I found the most useful was about marketing eBooks, especially about QR codes. I even collared James later to get his advice. Another refrain during the day was trying to get academics and teachers involved, particularly with the reading list which is a major bugbear for all of us in FE and HE.

A bugbear

Poor Virginia Havergal from Bridgwater College had a hard act to follow, but it helped that she was lively, light and had case studies to back up her points about where eBooks are going in the future. It also helped that she showed us this truly amazing video from TED which shows us where eBooks are heading:



Martin Palmer from Essex County Council and Stephen Edwards from Hampshire Council Library Service had the hard time slot of after lunch. And unfortunately I was a bit dopey after the good food and because it wasn't relevant to me as I work in an HE library, I didn't pay as much attention. But from my notes, the presentation hand-out and from what I do remember, Martin tackled the device complexity issue, and the difference between downloads and online access in an informed and authoritative way; he had a great chart showing what works with which device which can be found on Wikipedia. In our experience, students want to either print or download eBooks rather than read them online, so device issues are very important to our students. Stephen, nobly battling a tickley throat, came from the publisher's perspective, explaining why there isn't a consensus among publishers and using current news to add impact, such as the recent statement from Penguin.

Lastly the publishers themselves spoke. Hannah Perrett from Cambridge University Press and Jude Norris from Dawson. Hannah's presentation was frank and honest and highlighted the problems with eBooks from not only the publisher's side, but the author's side too. Jude took us through how their eBook platform works and all the different subscriptions. We are already using Dawsonera, along with other platforms such as CUPs Cambridgebooksonline, the equivalent platform for OUP, MyiLibrary, the former NetLibrary now on EBSCO, ACLS and more. What I will take away from the day is a better sense of the eBook landscape, inspiration for our own eBook service and I have more ideas of how to use QR codes now and how to manage the different devices and eBook platforms.

At the end there was a panel discussion with sweeping questions, such as: where do you see ebooks in 10 years time? From there in a rambling conversation kind of way, we somehow got to: what do you think the role of librarians will be in the future? Such questions were a great way to end such a thought-provoking, informative and inspiring day.

Thursday, 5 May 2011

The playing's the thing, wherein you'll get the most out of LibraryThing

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During Cam23 when I first looked at LibraryThing, I said, and I quote, “I feel I'm missing the point on this one.” Never were truer words spoken, or written, as not only did I most definitely miss the point, I didn’t even contemplate it. I’m actually glad I did because now I’ve returned to it, all the little niggling issues seem to have been ironed out, or are less annoying now, in the grand scheme of LibraryThing; it’s much ado about nothing. I don’t think I realised the possibilities of its practical application for libraries, but when our blog was created, it opened up the opportunities as we weren’t constrained by CamTools limited setup. I have delayed this blog post, initially because I started using it for more things, then because I needed to create themed lists and now because I’m hoping to use the widget. Once that has been figured out, then I’ll publish this post. So if you’re reading this, everything has been sorted. Read on to find out how.

LibraryThing for me started off as a way to keep track of all the new books, one of my responsibilities. I used to create a monthly Word document which listed all the newest, in both senses of the word, books that had come in. It featured a picture of the book cover, the book’s details and the shelfmark. Using Photoshop, I then created an A3 poster of the most important or interesting books that had come in that month with all the same details and a description, usually taken from the back cover or flyleaf. As much as I love the quaint way of doing things, as well as going about things the hard way, when the blog came into existence, I realised that my posters and Word document weren’t suitable anymore. In fact they were obsolete, old-fashioned and just looked plain wrong on our brand new shiny platform. Nevertheless I carried on regardless, not thinking of LibraryThing. That is until, like Gregory House, a chance comment from someone provided me with the answer. I am now a total convert. I may doth protest too much, but despite its limitations and frustrations, it has since taken root in some of my other responsibilities too such as ebooks and faculty publications. It’s made my life, well, my job, so much easier. But in getting to this point, it made my job so much harder, not to mention more stressful and to tell you the truth, it still is.

LibraryThing may be very easy to use and set up, but to make it work the way you want it to is a whole other matter. This is the time-consuming part, but once that is done, it is simple. Here is my LibraryThing comedy of errors:
  • I created an account, made a list and then started adding the books. However simply typing in an ISBN isn’t enough, you first have to select from the range of different sources. I found Amazon is the best and am patriotic so I’m using the British site. It seems to have the majority of the books, apart from the ones that don’t have ISBNs or are very obscure. The sole annoyance is when they don’t have a cover image, you can either select one from a range of options as the default is a bland, blank and dark cover, upload an image or use one from the web using the image address.
  • Once you have selected the correct book, most of the information is imported for you. So you only have to add the classmark and make any necessary alterations to the title and author/editor fields.
  • The first major issue I had was working out how to put the LibraryThing lists onto the blog. I spent weeks and weeks in a winter of discontent trying to find a way round the JavaScript limitations on wordpress.com, on the help pages, both WordPress and LibraryThing forums and emailing them direct. It was a tale of woe, so in the end I gave up on the widget and posted a simple link. At first I thought when we transfer the blog to Wordpress.org, there would be no problems at all. But I must have jinxed us as the special WordPress widget doesn’t work properly either; the book link in the widget also won't take you to the place you want it to go to: the book's home page rather than the details. I burned, I pined, I perished, but to no avail. LibraryThing takes a lot of tweaking and patience, as Miranda Hart would say, "Such fun!"
  • Another problem is direct links to ebooks. You can’t post a simple link into any of the fields, but it took a week or so before I discovered a solution; you can put html code into the reviews or comments fields. That’s when I discovered LibraryThing has even limited the code so you can’t make the link open in a new tab or window, so it will only open in the same tab or window unless you right click. This is annoying, but you can live with it. You will find your expectations broken like that a lot when using LibraryThing, slowly wearing you down like Rafael Nadal breaks his opponents' spirits; “it has to do that” turns into “that’ll have to do.”
  • Finally, each list has a permanent link which you can use. The lists can be customised as you like it, so that it appears with all the relevant details including ebook direct links, the tags and the classmark. Annoyingly, it won’t automatically appear and you have to accept the ‘suggested viewing style’ before it will, otherwise it uses a default style which includes basic details; tags are incorporated, as well as the standard title, author and date, but not the comments field so none of my links. The default also includes the star ratings and entry date which are most likely irrelevant; fair is foul and foul is fair.

Now instead of the documents and posters, I simply update the LibraryThing link on the blog so it goes to the latest new books list and write a short blog post, usually including any particularly interesting books that have come in that month. When we migrate to the new blog next month, I’ll just have to update the widget so it shows the latest books.

I have since branched out from the new books and created a comprehensive list of faculty publications: those books written by members of our staff. I also have started to add a list of ebooks, but it quickly became too unwieldy. Instead of creating lots of lists categorised by theme, I’ve discovered the tagging feature and spent the best part of a week labelling each book with the best descriptive tags possible, tying them in with all the other books on the list, whilst simultaneously trying to keep them relevant, concise and clear. This was no easy task as I had to remember what my tags were, juggling them all in my head, or referring to the ever increasing tags list, doubling back on myself each time I created new tags and using the subject field on the catalogue to help me with the less classifiable books. As some of the titles cross over into the other lists, and there are a few that are a faculty publication, new book and ebook, I soon found I had to tag all 304 books I have added so far to the LibraryThing lists. That’s why it took so long. Now you can simply click on a tag and see all the books that have that tag. However the tags will initially work within the particular list you’re in; you have to select the ‘All collections’ list to search them all. Once I have added all the ebooks on though, it will work to its full potential. It makes browsing the lists so much easier. LibraryThing may have a catalogue of flaws, but as a catalogue, it’s flawless. All's well that ends well. My job is made easier and it makes our students’ lives easier too, the rest is silence.